Koi FAQ
Top 3 questions
You can find our fish at the top of the menu bar under “Koi.” On the page, you will find various filters that you can use to narrow down your search. The individual words mean: Tosai = one-year-old, Jumbo Tosai = large one-year-olds, Nisai = two-year-olds, Sansai = three-year-olds, Yonsai = four-year-olds, Jumbo = four-year-olds or older, Tategoi = koi of very good quality.
Navigation in the shop then works as follows:
When you click on Nisai in the filter, an overview page appears showing all Nisai (two-year-old koi). At the top of the page, you can now select additional filters such as variety, quality level, price, gender, and breeder. Since you clicked on Nisai, only the age search field below is set to Nisai; all other fields are not selected. To further refine your search and reduce the number of koi to those you are looking for, you can now change the search functions as you wish. If you now change the gender search field to “female,” all two-year-old female koi will be displayed. And if you are only looking for two-year-old female Showa of Tategoi quality, you can adjust the selection according to your preferences.
But who on earth reads instruction manuals? That's why you can easily discover the features of the Koi Shop.
We have a total of 8 tanks with a water volume of approx. 100,000 litres at our disposal. Each tank has its own water circulation system, its own double air supply and its own safety system. The power supply is alarm-protected so that we can intervene immediately in the event of a fault. But believe us, faults have a very hard time here. A minimum number of these tanks are always reserved for the quarantine of newly arrived koi. This means that the fish you purchase are placed in a separate tank and undergo quarantine there. This means you do not need to worry about transport.
During quarantine, you are of course welcome to visit your koi and check on its well-being. Please make an appointment with us so that we can set aside some time for you.
We ship with Go Express Animal Transport. This company ships with courier services. The drivers are trained to handle our cargo, the packages are moved by hand, and no koi fly over a ‘conveyor belt’. They are one of the few companies that have a licence for animal transport. We have found that many well-known ‘koi shippers’ are not allowed to do this at all. Shipping to Austria is possible on request. In order to keep this transport as inexpensive as possible, the transport costs do not include any surcharges on the part of Koi Company.