How can I have my product repaired?

If you need a product repaired, please send it to us well packaged. Please avoid damaging or contaminating the goods; clean the device first. Please return the goods to us in their original packaging with all accessories and packaging components, if possible. If you no longer have the original packaging, please use suitable packaging to prevent damage during transport. Please enclose the invoice and a brief explanation so that we can check your warranty claims. If there is no warranty, we will contact you with a cost estimate.