Do I always get the right fish?
Every fish that we offer individually is documented with pictures. Each fish has its own code number and classification. Our care and expertise guarantee that the koi you receive from us is definitely the one you ordered.
You should bear in mind that koi with black markings in particular are subject to change. It is therefore possible that there may be differences between the picture and reality in terms of the extent of the black markings. If a koi is not in 100% condition, it will not be shipped. In such a case, the koi will remain reserved for you until it can be shipped or you cancel the reservation.
https://koi-company.com/Koi-FAQ/Koi-questions/Do-I-always-get-the-right-fish