Service
If you would like to purchase a gift voucher for friends or acquaintances, you can easily find it by entering ‘gift voucher’ in our search field or here. You are free to choose the amount.
If you are interested in receiving news and information about special offers, please log in and click here.
If you would like to order a catalogue, please contact us using the contact form. Please do not forget to include your full address and telephone number in case we have any queries.
If you need help, whether it's about the online shop or your pond, please contact us using the contact form. We will get back to you as soon as possible. Or simply give us a call: Monday to Friday from 9:00 a.m. to 12:00 p.m and 2:00 p.m to 5:00 p.m. Telephone: 06184/93610
Every customer who places an order with us for the first time is automatically assigned a customer number. You will find this number in the top right-hand corner of all your invoices or delivery notes.
https://koi-company.com/General-FAQ/Service/How-do-I-become-a-Koi-Company-customer